I had this great idea a while back that Patrick and I should take a family vacation with my mom and stepdad. We decided on a destination and dates, and then my mom and I started worrying immediately about who would care for our pets. As you know from prior vacation-related posts on the blog, my mom has taken care of the budgies when we travel, and she does an amazing job of looking after them and letting them have free time outside of their cage. But, I had to go into this knowing that a professional service would not spend upwards of an hour at my house every day! This may be offensive to other pet owners, but I felt that finding a pet sitter for parakeets would be even more challenging than dogs or cats.
We started researching pet sitters and found someone through word-of-mouth that came highly recommended – and even better, I discovered she is a bird owner herself with loads of avian experience. The only problem was that she wasn’t responsive to email and her voicemail was full. Both my mom and I chatted with her separately and she sounded perfect on the phone, but we couldn’t get to the point of scheduling consults and it was getting frustrating and a little worrisome. I have a feeling this may be one of those situations where the pro has the best intentions, but probably has a full slate of clients and can’t take anything else on, whether she wants to admit it or not.
So, back to the googling board, I found the CAPPs website and a link to a sitter who looked like she might cover my area. I sent a message and heard back within a few hours, which made feel comfortable. We were able to work out a time for her to come over very easily and within a couple of days had the consult.
Of course I’ve never interviewed a professional pet sitter before, but she made it very easy and had her own intake sheet with all of the questions listed that she needs to do her job. These ranged from the details of feeding and watering, to whether we have a security system and if she would be responsible for taking out garbage or bringing in mail. She also provided me with a vet release to sign as well as a contract detailing her liability and what would happen in a variety of situations, like potential animal bites etc. She counter-signed the documents as well and left me with copies for my records.
My favorite clause is that if something goes wrong and she has to get a locksmith to open my house I will be responsible for the cost of the locksmith – I love knowing that no matter what happens she’s going to get in there and take care of my babies!
She has over 200 clients that are mostly vacation (versus day-to-day dog walking) and more than 500 individual animals. She also has a staff of 4 and was prepared to talk about her scheduling system, how billing is handled, and how credit card information and personal details are secured.
I don’t think she is completely familiar with budgies, but she has cared for parrots before, I was delighted that she seemed interested in watching them and asking questions about their behavior, particularly once she realized they were interested in watching her too!
We talked about whether or not they should come out of their cage, because at present they are not trained to go back in at our command. The sitter usually would stay in a 30 minute block of time ($20 per session) and there is no way to guarantee the parakeets would go back home in that time frame, especially if they’ve been stuck at home for a few days! So – she’s going to see how it goes, and if she’s got a few blocks of time she will let them out and charge me the additional after the fact, which I’m totally fine with. We let her know that she can also use millet to lure them back home if needed!
Overall she seemed extremely organized, responsible, and very professional; but at the same time warm and friendly. I can’t imagine a better mix of traits for someone you entrust with the lives of your pets. We still have a ways to go before vacationing, but I feel very relieved to have this sorted out, not that I won’t worry about them every day anyway, but at least I feel secure that they will be in very good hands.